Mandarin-Speaking Sales Support Specialist - Financial Services

Join a dynamic financial services team in Bali as a Mandarin-Speaking Sales Support Specialist. This role is perfect for proactive professionals with a background in finance or investment who excel in client-facing environments. You will serve as the primary point of contact for Chinese-speaking clients, bridging the gap between their financial needs and our products. This is a unique opportunity to grow within a supportive team that values your Mandarin skills and financial expertise.

At Pengiklan Anonim, we are committed to providing exceptional financial services to our clients. Our team in Bali is at the forefront of this mission, helping clients navigate the complexities of financial products with ease. As a Mandarin-Speaking Sales Support Specialist, you will be part of a team that uses tools like Salesforce and QuickBooks to streamline operations and enhance client satisfaction.

📋 Tanggung Jawab Pekerjaan

• Assist Chinese-speaking clients with product inquiries and financial advice.
• Manage client accounts and maintain accurate records using Salesforce.
• Process transactions and ensure compliance with financial regulations.
• Provide exceptional customer service in Mandarin, addressing client concerns promptly.
• Collaborate with the sales team to identify upsell and cross-sell opportunities.
• Participate in team meetings and contribute to the development of sales strategies.
• Stay updated with industry trends and financial products to provide informed advice.
• Assist in training new team members on client service and product knowledge.

🎓 Kualifikasi & Syarat

• Fluent in Mandarin (both spoken and written).
• 2-4 years of experience in finance, investment, or a related field.
• Proven experience in client-facing roles with a strong customer service orientation.
• Familiarity with financial products such as insurance, investments, or banking services.
• Experience with Salesforce or similar CRM software.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid ID card and work permit for Bali.

🛠️ Keahlian

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